Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of El kasanova

El kasanova

September 12, 2025

5  out of  5
rating by El kasanova
"Thank you for your help, Sandra Torres. Excellent service and I am happy with everything you did for me and my family. We are in good hands with insurance coverage"
Profile photo of Gretzy Torres

Gretzy Torres

September 12, 2025

5  out of  5
rating by Gretzy Torres
"Gracias Sandra Torres por toda tu ayuda y paciencia excelente proceso con ustedes.."
We responded:
"Gracias por tu resena de cinco estrellas! Mi equipo y yo estamos felices de ser tus buenos vecinos."
Profile photo of Laura Bolch

Laura Bolch

September 12, 2025

5  out of  5
rating by Laura Bolch
"Sandra was amazing! She answered all of my insurance questions clearly and made everything so easy to understand. Her bubbly personality made the whole experience pleasant, and I really appreciated how helpful she was. I’d definitely recommend her to anyone needing assistance with insurance."
Profile photo of Diane Franklin

Diane Franklin

September 12, 2025

5  out of  5
rating by Diane Franklin
"I have had great experience with Mike Rufty and his crew. Patty and Megan have looked out for me for a number of years. They have assisted me with a number of issues. Thank you all for being there when we need you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Magda Torres

Magda Torres

September 11, 2025

5  out of  5
rating by Magda Torres
"Excelente atención, la chica que me atendió fue muy amable y receptora a mi solicitud. Muchas gracias Sandra."
We responded:
"Muchas gracias por tomarse el tiempo de darnos una resena. Realmente te apreciamos."
Profile photo of roderick watkins

roderick watkins

September 11, 2025

5  out of  5
rating by roderick watkins
"Working with Mr. Rufty and his Team has been a great experience. They are professional, knowledgeable, and always quick to respond to my questions. I truly appreciate their honesty. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Nancy Lagana

Nancy Lagana

September 10, 2025

5  out of  5
rating by Nancy Lagana
"The folks at State Farm, Mike Raffty’s office are always friendly and professional. I love that they reach out to me (mainly Patti) and remind me of things. Patti is always such a charm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Shannon Wright

Shannon Wright

September 10, 2025

5  out of  5
rating by Shannon Wright
"Absolutely love this place and have been with them since I started driving and I’m almost 40. Patty is the absolute BEST!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Tyrone Holland

Tyrone Holland

September 9, 2025

5  out of  5
rating by Tyrone Holland
"I will give you five stars for service Patty and coworkers are always helpful to me it's blessing to them 💖"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Christine Wells

Christine Wells

September 9, 2025

5  out of  5
rating by Christine Wells
"I can’t say enough great things about Mike Rufty and his entire State Farm team! From the very first interaction, they have been professional, friendly, and truly dedicated to making sure all of my insurance needs are met. Mike takes the time to explain policies clearly and always makes sure I fully understand my coverage options. His staff is equally outstanding—always welcoming, responsive, and quick to assist with any questions or claims. They go above and beyond to make the process smooth and stress-free, which is rare to find these days. It’s clear that Mike and his team genuinely care about their clients and their well-being. I feel confident and secure knowing I have them on my side. If you’re looking for a knowledgeable, trustworthy, and compassionate insurance agent, I highly recommend Mike Rufty State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Judine Cosey

Judine Cosey

September 6, 2025

5  out of  5
rating by Judine Cosey
"I am so glad to be a customer of State Farm Insurance. Upon joining through the local branch (Mike Ruffy Agent), it was Patti who held my hands every step of the way—from creating a profile to making payments. Whenever I called the Ruffy branch to make a payment and Patti answered the phone, I would be glad to hear her voice. Patti is knowledgeable, professional, personable and ready to help wherever possible. The other representatives are good, willing and able to assist as well. My overall experience with the State Farm representatives at the Ruffy location has been nothing short of a delight, and like a good neighbor, they have been there."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Cathy Isom

Cathy Isom

September 5, 2025

5  out of  5
rating by Cathy Isom
"My family has been with State Farm more than 30 years. Great customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Carlton Douglas

Carlton Douglas

September 4, 2025

5  out of  5
rating by Carlton Douglas
"I been with Mike about 30 years. They people & Mike been very nice to me. State farm they me like family. May God keep blessing u & every one in office"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kevin W

Kevin W

September 4, 2025

5  out of  5
rating by Kevin W
"For almost 20 years, I’ve had an excellent experience with Mike Rufty Insurance Agency. From the very beginning, their team has shown outstanding customer service, knowledge, and professionalism. A special thanks goes to Patty, who has been incredibly helpful. She takes the time to answer questions thoroughly, explains everything clearly, and truly cares about making sure clients feel confident in their decisions. Her professionalism and kindness make the process smooth and stress-free. I also appreciate Mike Rufty’s commitment to supporting small businesses like mine. It’s clear that they understand the unique needs of business owners and go the extra mile to provide tailored coverage and guidance. If you’re looking for an agency that combines expertise with personal attention, I highly recommend Mike Rufty Insurance Agency and ask for Patty 😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Sydnie Marshall

Sydnie Marshall

September 4, 2025

5  out of  5
rating by Sydnie Marshall
"This State Farm location has an absolutely wonderful agent working for them named Patty. Every time I call she is always pleasant and helpful. If it weren’t for her I’d probably never remember to pay my insurance on time!! Best customer service I have ever received from an establishment. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jermaine Bowden

Jermaine Bowden

September 4, 2025

5  out of  5
rating by Jermaine Bowden
"Hi : And how are you doing today ? And I been with State Farm Insurance for about Five ( 5 ) Years now and Ms. Patti and Ms. Meagan , has been My Agent and the Both of them , has been Very Beautiful, Very Nice, and Very Professional towards Me and the Both of them has Help Me Out A Whole Lot , to explain and break stuff Down to me and for Me, so that I can get a Better Understand about things."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of KJP Properties

KJP Properties

September 3, 2025

5  out of  5
rating by KJP Properties
"Hello, my family has been working with Mr. Mike’s team for over 10 years now. I love the service they provide, from gentle reminders on past due payments to any updates on existing policies."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Terrell Jeffers

Terrell Jeffers

September 2, 2025

5  out of  5
rating by Terrell Jeffers
"I have had the pleasure of being assisted by Ms Patty for almost a decade now, and she has taken care of me and my entire family beautifully. as someone who used to be a life insurance, she has put my mind in the way she has executed her professional and career ability. She’s truly a beautiful soul."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jane the Publicist

Jane the Publicist

September 2, 2025

5  out of  5
rating by Jane the Publicist
"Ms. Patti has been me and my family’s agent for years! Amazing service and very insightful. She has provided a great sense of relief when it comes to our very unpredictable futures."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jane the Publicist

Jane the Publicist

September 2, 2025

5  out of  5
rating by Jane the Publicist
"Ms. Patti has been me and my family’s agent for years! Amazing service and very insightful. She has provided a great sense of relief when it comes to our very unpredictable futures."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of shawnice pratt

shawnice pratt

September 1, 2025

5  out of  5
rating by shawnice pratt
"Ms. Patti is an amazing person. She has become part of the family. With her knowledge and guidance we have set up some great things for the future. I feel at ease for whatever may come. She is so attentive and quick to respond. Know that you’re in good hands with her on your side!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Barbara Cox

Barbara Cox

September 1, 2025

5  out of  5
rating by Barbara Cox
"I have been with Mike and staff for over 40 years ... they are awesome, especially Patty she is hands down the BEST!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jermaine Hunter

Jermaine Hunter

August 23, 2025

5  out of  5
rating by Jermaine Hunter
"Patti is the best, she should be employee of the year every year, I honestly wouldn’t want to work with anyone but her. From the first I met I her she has been nothing but professional, respectful, and very kind. When I’m having a bad day and she calls me about my payment she always puts a smile on my face. She is one of the many reasons why I will always have State Farm insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Tammy Morgan

Tammy Morgan

August 22, 2025

5  out of  5
rating by Tammy Morgan
"The service is great I love the fact that they send a text .to remind u about a payment is do .Also u might not have the money on the due date they send a text to let u know pay by this date u will be cancelled.Not like Allstate called them made my payment over the phone talk to someone on the phone .they canceled me for a late free of 22dollars .The ppl are so pleasant on the phone when I talk to them 5 stars from me keep up the good service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Krystal -Krissy Hayes

Krystal -Krissy Hayes

August 22, 2025

5  out of  5
rating by Krystal -Krissy Hayes
"I’ve been with Mike Rufty’s State Farm agency for over 10 years, and the service has always been outstanding. The team truly cares about me and my account, always taking the time to answer questions and provide support. I couldn’t ask for better customer service or peace of mind with my insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."